Privacy Policy

This privacy policy explains how Wirepick Zambia collects, uses, and protects your personal information when you visit or use this website. By accessing or using this website, you agree to this privacy policy. If you do not agree with this privacy policy, you must not use this website.

What information do we collect?

We collect two types of information from you: personal information and non-personal information.

Personal information is any information that can identify you as an individual, such as your name, email address, phone number, or location. We collect personal information from you when you contact us or hire us through the forms available on this website. We use this information to respond to your inquiries, provide you with our services, and communicate with you.

Non-personal information is any information that cannot identify you as an individual, such as your device information, browser type, IP address, or other technical data. We collect non-personal information from you when you visit or use this website. We use this information to analyze and improve our website security, performance, and functionality.

We collect your information in line with the Data Protection Act No. 3 of 2021 of Zambia. By accessing or using this website and its content, you agree to us collecting your personal and non-personal information.

How do we use cookies and other technologies?

We use cookies and other technologies to collect and store information about your device, browser, and preferences when you visit or use this website. Cookies are small files that are sent to your device by our web server and stored on your device. We use cookies to enhance your user experience, protect our website from malicious attacks, and improve our website performance and functionality. You can disable cookies in your browser settings, but this may affect some features and security during your use of this website.

How do we protect your information?

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. We use secure servers, encryption, and other technologies to store and transmit your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your personal information. You are responsible for keeping your password and other login details confidential and not sharing them with anyone.

How do we share your information?

We do not sell, rent, or trade your personal information to any third parties for marketing or advertising purposes. We may share your personal information with our affiliates, partners, contractors, service providers, or other trusted third parties who help us provide our services to you, or who perform functions on our behalf. We require these third parties to protect your personal information and use it only for the purposes for which we disclose it to them.

We may also share your personal information with law enforcement, regulators, or other authorities if we believe it is necessary to comply with a legal obligation, to protect our rights or property, to prevent or investigate fraud or other illegal activities, or to protect the safety or security of our website, our users, or the public.

By accessing or using this website and its content, you agree to us sharing your personal information as above.

How can you access and update your information?

You have the right to access, update, correct, or delete your personal information that we hold. You can contact us at support@wirepickzambia.com or call us at +260 776 562 302 to request a copy of your personal information, or to ask us to modify or erase your personal information. We may ask you to verify your identity before we process your request. We may also charge you a reasonable fee for providing you with a copy of your personal information, or for complying with your request, if permitted by law.

How do we handle children’s privacy?

This website is not intended for or directed to children under the age of 13. We do not knowingly collect or solicit any personal information from children under the age of 13. If we become aware that we have collected or received any personal information from a child under the age of 13, we will delete it as soon as possible. If you are a parent or guardian, and you believe that your child has provided us with any personal information, please email us at info@wirepickzambia.com.com or call us at +260 776 562 302 and we will take steps to remove it.

Updating these policies

We may update this privacy policy from time to time to reflect changes in our practices, technologies, or legal requirements. We will notify you of any material changes by posting a notice on our website, or by emailing you, if we have your email address. The date of the last update will be indicated at the top of this privacy policy. Your continued use of this website after any changes to this privacy policy constitutes your acceptance of those changes.

How can you contact us?

If you have any questions, comments, or feedback about this privacy policy or our privacy practices, please email us at info@wirepickzambia.com or call us at +260 776 562 302. You can also write to us using the contact us form, or fill in the Hire Us form if you have a project for us. We will respond to you as soon as possible.